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Q. What
is a URL?
A. A
URL, which stands for Uniform Resource Locator, is your complete Internet
address. It is the string of information, such as http://www.online.com,
that directs people to specific locations on the Internet. In the same way
that an address written on an envelope directs the post-office to deliver a
letter straight to your door, a URL typed into an Internet browser leads
directly to the location of a specific resource on the Internet.
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Q. What
is a domain name?
A. A
domain name, signifies your own address on the Internet. As no two parties
may ever hold the same domain name at the same time, it is a truly unique
identifier of you or your company. It is how your customers will remember
you and find you among the millions of other Web sites on the Internet.
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Q. How
long can my domain name be?
A. At
SaLmAnCh.com
you can have a name that is 63 characters long not including the .com
extension. Therefore the root of the word can be 63 characters.
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----------------------------------------------------------------------------------------------Q. What
do .com, .net and .org stand for in an Internet address?
A. These
three extensions—.com, .net and .org—are top-level domain names in the
hierarchical Domain Name System. They are probably the most popular and most
widely recognized top-level domain names on the Internet. With
SaLmAnCh.com,
you can register any valid, available domain name you choose within these
three top-level domain names.
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Q. Are
.com, .net and .org my only choices when registering a domain name?
A. SaLmAnCh.com
currently registers domain names ending in .com, .net, .org. As other
extensions become more widely used on the Internet, we will offer those to
our customers as well. We'll keep you posted through updates on our home
page.
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Q. What
is a name server?
A. Computers
read Internet addresses through a series of numbers called Internet Protocol
(IP) numbers. Because these numbers would be difficult for people to
remember, user-friendly Internet addresses were developed using combinations
of words and numbers. A name server is a computer that has the capability to
translate, or resolve, the domain names we see and use in our browser
windows into IP numbers. Example:
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Q. Who
should register a domain name?
A. Anyone
who wants to establish a presence on the Internet or wants to secure the
name.
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Q. I
don't have a Web site, can I still register a domain name?
A. Yes.
You can register a domain name at any time and start your online identity.
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Q. What
are the rules for registering a domain name?
A. Only
a few rules must be followed when registering your domain name:
·
Your domain
name must always begin and end with either a letter or
number.
·
Your domain
name may not exceed 63 characters. This does not include the
.com, .net or
.org extension at the end.
·
Hyphens are
the only acceptable non-letter/number character to include in
your domain
name. Other characters, such as exclamation points and
underscores, are not
permitted.
·
Don't worry
about upper and lower case letters—domain names are not case
sensitive.
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Q. What
if the domain name I want isn't available?
A. If
you search for the availability of a name on
SaLmAnCh.com
and it is not available, it means that someone else has already registered
that domain name.
SaLmAnCh.com
can only register domain names that are available.
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Q. I've
decided to register my domain name. What's my next step?
A. Once
you have your domain name registered, your next step should be to find an
Internet Service Provider (ISP) or a Web hosting company. If you need help
finding one, please check
SaLmAnCh.com's home page to see a list of our partners. When you have
the pages of your Web site developed, the ISP or hosting company can help
you get them up and running on the Internet.
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Q. Who
owns the domain name?
A. The
owner of the domain name is the registrant information entered into our
database at the time of the original registration. To find out the
registrant information for a domain name.
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Q. How
much does it cost to register a domain name?
A. Please
see our
pricing
page for our competitive rates.
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Q. Once
I have registered a name, where will it be?
A. Once
you have registered a domain name through
SaLmAnCh.com
it will reside at http://host.salmanch.com and will remain there
until you change the domain name server. We provide this service free of
charge.
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Q. Why
does my newly registered domain name show up as "available" on
another registrars' WhoIs search?
A. Once
your name is registered with
SaLmAnCh.com,
it will take up to 48 hours before your information will be posted on the 'WhoIs'
search.
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Q. What
if I forget my password?
A. Mail
us with your complete information. we send password for managing your domain
name will be e-mailed to the appropriate contact for your domain name in 24
hours.
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Q. How
do I change my account information?
A.
In this area you will be able to change your billing information,
administrative contact, technical contact, and name server
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Q. How
do I renew my domain name registration?
A. When
your domain name registration comes up for renewal, we will send an e-mail
to the person listed as the billing contact for that domain name. That
person will have 30 days to renew the domain name’s registration.
Following the expiration date, we will continue to hold the name as
registered for a grace period of 30 days. During this time, a second e-mail
will be sent to both the domain owner and billing contact. If there is still
no response after the grace period, the domain name will expire and become
available for registration by other parties.
Eventually we plan on incorporating a renewals section within the accounts
pages. This will allow our customers to renew their registrations
automatically themselves. Coming soon!
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Q. What
if I don't have access to the e-mail address for the Owner contact and I
need to change my domain name configuration?
A. Then
you should send an email to
Customer
Support , let them know you no longer have access to the Owner's email
address and they will call the Owner's phone number to provide the correct
log-in information. If for some reason the phone number is also
invalid then you will need to send a fax to Customer Support. Include a copy of your photo ID with a short statement
of the problem and a valid email address. Customer Support will then
make the appropriate change and email that address with the correct log-in
information.
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Q. Can
Domain Wizard help me find a domain name that is available?
A. Yes.
We know it's a frustrating experience finding out that your first name
choice isn't available. That's why
SaLmAnCh.com offers you
Domain
Name Wizard, an easy way to search for an alternate domain name. Domain
Name wizards's thesaurus feature allows you to find creative synonyms to
your original name choice. And if you really want to find a creative name,
just enter three words into the appropriate spaces on the screen. Domain
Wizard will go to work concocting different combinations of the entered
words and whip up all kinds of unique name combinations for you to consider.
Enter your names into the appropriate field, wait a few seconds, and Domain
Wizard will tell you which names are available of all the names you checked.
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Q. What
is 'WhoIs'?
A. The
'WhoIs' feature is a search engine connected to a database of domains
registered through
SaLmAnCh.com.
When you type in a domain name, if the company registered through
SaLmAnCh.com,
it will list the company that the name is registered under, mailing address,
phone number, server information, etc.
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Q. What
is the difference between the WhoIs search and Domain Wizard?
A. A
WhoIs search allows you to enter any domain name registered by
SaLmAnCh.com
to find out, for informational purposes only, the registration records for a
particular domain name. Domain Wizard, as described above, searches for
domain name availability and helps you create alternate domain names if the
one you want is already taken.
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Q. What
do I do with my domain name?
A. Now
that you have completed registration for your domain name the first step is
to find a hosting partner.
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Q. I
have questions not answered by this FAQ page. How can I contact someone at
SaLmAnCh.com?
A. We'll
be happy to answer any questions you have about
SaLmAnCh.com
and our services. Just email
Contact Us
form, describing the question you have, and we'll contact you shortly.
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